Trendy Hive

Privacy Policy

 

Last updated: October 3, 2025
Email: siddharthshukla@trendyhive.buzz

Welcome to Trendy Hive (“we”, “us”, “our”). Your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and the choices and rights you have when visiting and using trendyhive.buzz (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information we collect

a) Information you give us directly

When you interact with our Site or contact us (for example via the Request a Quote form, Careers form, contact form, or email), you may provide personal information such as:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Project details / brief / message you include in the form

  • Uploaded files (CVs, portfolios, attachments)

These form submissions are collected using WPForms (or similar form plugins) and are stored on our WordPress system until deleted by the site administrators.

b) Automatically collected information

When you visit the Site we may automatically collect certain information about your device and how you interact with the Site. This includes:

  • IP address

  • Browser type and version

  • Operating system

  • Referring/exit pages and URLs

  • Pages viewed, time spent on pages, and other usage data (analytics)

  • Device identifiers and mobile network information (for mobile access)

We use cookies and similar technologies (see Section 4) and Google services (e.g., Google Analytics via Site Kit by Google) to collect and analyze this data.

c) Third-party data

If you contact us through third-party channels (for example, social media or chat widgets such as Chaty/WhatsApp), that service provider may share contact details and conversation content with us. We do not control the data collection practices of third-party platforms; please review their privacy policies.

2. How we use your information

We use information for purposes including:

  • To respond to and manage enquiries, quotes, applications, and support requests.

  • To provide and improve our services (SEO, social media, PPC, content, web design).

  • To send transactional messages and service communications (e.g., confirmations, replies).

  • To analyze and improve the Site, measure traffic, and understand user behavior using analytics tools.

  • To detect and prevent fraud, abuse, security incidents, and to maintain site integrity.

  • To comply with legal obligations.

We do not sell your personal information to third parties.

3. Legal basis for processing (EEA / UK users)

If you are visiting from the European Economic Area or the UK, our legal bases for processing personal data include:

  • Performance of a contract (when we provide services you requested).

  • Legitimate interests (for Site analytics, improvement, security, and fraud prevention).

  • Consent (where required, e.g., non-essential cookies or marketing communications).

  • Compliance with legal obligations.

4. Cookies & tracking technologies

We use cookies and similar technologies to provide the Site and analyze usage. Cookies may be:

  • Essential cookies — required for the Site to function (forms, login, etc.).

  • Performance & analytics cookies — used by Google Analytics and Site Kit to measure Site performance and usage.

  • Functional cookies — support chat widgets (Chaty), UI behavior, and preferences.

  • Marketing cookies — only used if you consent to third-party marketing tracking.

You can manage or withdraw consent for non-essential cookies via our cookie notice/consent banner. You can also disable cookies in your browser settings, but please note some parts of the Site may not work as intended if cookies are blocked.

5. Third-party services & data sharing

We may share information with the following types of third parties to operate our Site and deliver services:

  • Analytics providers (e.g., Google Analytics / Site Kit by Google).

  • Form & contact tools (e.g., WPForms) that store form submissions.

  • Chat & messaging providers (e.g., Chaty/WhatsApp integration).

  • Hosting & infrastructure providers (your WordPress host, backups).

  • Security and performance tools (e.g., Wordfence, Autoptimize, caching services).

  • Image optimization services (if using ShortPixel/Smush with external processing).

  • Professional service providers (accountants, legal advisors) when required for business purposes.

We require these third parties to process personal information in accordance with applicable laws and to provide adequate security measures.

6. Data retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required by law. Examples:

  • Form submissions (enquiries, job applications): retained until you request deletion or until we purge old entries (site admin controls).

  • Analytics data: retained per the analytics provider settings and our configuration.

  • Backup copies: stored for backup and disaster recovery purposes according to our backup policy.

If you want us to delete your data sooner, see “Your rights” below.

7. Security

We implement reasonable technical and organizational measures to protect personal information. These include using secure hosting, SSL (HTTPS), access controls, a security plugin (e.g., Wordfence), regular backups (e.g., UpdraftPlus), and best-practice update/patch procedures. However, no internet transmission or electronic storage is fully secure — we cannot guarantee absolute security.

8. International transfers

The Site and our service providers may transfer and store data on servers located outside your country. By using the Site, you consent to such transfers. Where required, we implement safeguards (standard contractual clauses or other appropriate measures) to ensure adequate protection of your personal data.

9. Children’s privacy

The Site is not intended for children under 16. We do not knowingly collect information from children under 16. If you believe we have collected personal information from a child in violation of this policy, contact us and we will take steps to remove that information.

10. Your rights (access, correction, deletion, objection)

Depending on your jurisdiction, you may have rights to:

  • Access the personal data we hold about you.

  • Request correction or update of inaccurate data.

  • Request deletion (erasure) of your personal data.

  • Request restriction of processing.

  • Object to processing where we rely on legitimate interests.

  • Request data portability (receive your data in a commonly used, machine-readable format).

  • Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at siddharthshukla@trendyhive.buzz. We may ask for information to verify your identity before fulfilling requests. We will respond to requests in accordance with applicable laws.

11. Marketing communications & opt-out

If you receive marketing emails from us, you can opt out by clicking the “unsubscribe” link included in the message or by contacting siddharthshukla@trendyhive.buzz. Even if you opt out, we may still send you non-promotional communications related to services you requested.

12. Links to other websites

Our Site may contain links to third-party websites (e.g., client sites, social media). We are not responsible for the privacy practices or content on those sites. Review the privacy policies of any third-party site you visit.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Last updated” date. Significant changes will be communicated where appropriate.

14. Contact us

If you have questions, requests, or concerns about this Privacy Policy or your personal data, email us at:

siddharthshukla@trendyhive.buzz